Last Updated: January 2025

These Terms and Conditions constitute a legally binding agreement between you (the user) and Hibagi (the platform operator) governing your access to and use of all services, features, and content available through the Hibagi platform at https://hibagi.win. By registering an account, accessing platform content, or participating in any entertainment activities offered through Hibagi, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.

If you do not agree with any provision contained in these Terms and Conditions, you must immediately discontinue all use of the Hibagi platform and refrain from creating an account or accessing any services. Continued use of the platform following any modifications to these terms constitutes acceptance of those changes. We recommend reviewing these terms periodically to stay informed about your rights and responsibilities as a platform user.

These terms apply to all users accessing Hibagi from Bangladesh or any other jurisdiction where such access is legally permitted. Users are responsible for ensuring their platform usage complies with all applicable local, regional, and national laws governing online entertainment activities. Hibagi does not provide legal advice regarding the permissibility of online entertainment in specific jurisdictions, and users assume full responsibility for determining whether their participation complies with applicable legal requirements.

Age Restriction - Adults Only

Hibagi services are exclusively available to individuals aged 18 years or older. By creating an account, you represent and warrant that you meet this minimum age requirement. We implement age verification procedures during registration and reserve the right to request additional documentation to confirm user age at any time. Accounts found to belong to individuals under 18 years of age will be immediately suspended, and any associated funds will be forfeited.

Parents and guardians are responsible for monitoring and controlling minors' internet access to prevent underage individuals from accessing age-restricted entertainment platforms. Hibagi employs reasonable measures to prevent underage access but cannot guarantee that determined minors will not circumvent these protections. We encourage responsible digital supervision practices within Bangladesh households.

Account Registration and User Responsibilities

Account registration on Hibagi requires providing accurate, current, and complete information including your full legal name, date of birth, email address, mobile phone number, and residential address within Bangladesh. You must ensure all registration information remains accurate and promptly update your account details if any information changes. Providing false, misleading, or outdated information constitutes a violation of these terms and may result in account suspension or termination.

Each individual may maintain only one active account on the Hibagi platform. Creating multiple accounts, whether to circumvent restrictions, abuse promotional offers, or for any other purpose, is strictly prohibited. We employ various detection methods to identify duplicate accounts, and users found operating multiple accounts will have all associated accounts permanently closed with forfeiture of any remaining balances.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. Do not share your login information with any third party, and ensure you log out of your account when using shared or public devices. Any activities conducted through your account are your responsibility, regardless of whether you personally authorized those activities. If you suspect unauthorized access to your account, you must immediately notify Hibagi customer support and change your password.

Account security measures including strong password selection and optional two-factor authentication are available to help protect your account. We strongly recommend enabling all available security features and using unique passwords not shared with other online services. While Hibagi implements industry-standard security measures, we cannot guarantee absolute protection against all potential security threats, and users share responsibility for maintaining account security through prudent practices.

Deposits, Withdrawals, and Financial Transactions

Financial transactions on Hibagi, including deposits and withdrawal requests, are processed through approved payment methods available to Bangladesh users. Minimum and maximum transaction limits apply to all payment methods, with specific limits varying based on the selected payment channel. Users must ensure they use payment methods registered in their own legal name, as third-party payments are not permitted under any circumstances.

Deposits are typically credited to user accounts within minutes of successful payment processing, though processing times may vary depending on the payment method and external factors beyond Hibagi's control such as bank processing schedules or payment provider maintenance. Users experiencing delayed deposits should contact customer support with transaction details for investigation and assistance.

Withdrawal requests are subject to verification procedures designed to prevent fraud, money laundering, and unauthorized account access. First-time withdrawals and withdrawals exceeding certain thresholds may require additional identity verification documentation including government-issued identification, proof of address, and payment method verification. These procedures protect both users and the platform from fraudulent activities and comply with financial security best practices.

Withdrawal processing times vary based on the selected payment method and the completion of all required verification procedures. While we strive to process withdrawals promptly, users should allow reasonable processing time and understand that external factors such as banking hours, holidays, and payment provider schedules may affect actual receipt of funds. Hibagi reserves the right to request additional documentation or information before processing withdrawal requests if fraud or terms violations are suspected.

All financial transactions are conducted in the currency specified during account registration. Currency conversion, if applicable, occurs at prevailing exchange rates determined by payment processors, and users are responsible for any conversion fees or rate fluctuations. Hibagi does not control exchange rates or conversion fees charged by external payment providers or financial institutions.

Responsible Gaming and Entertainment Limits

Hibagi provides responsible gaming tools including deposit limits, session time restrictions, and self-exclusion options to help users maintain control over their entertainment participation. Users are encouraged to set limits aligned with their personal entertainment budgets and to utilize self-exclusion features if they experience difficulty controlling their gaming behavior.

Casino-style entertainment involves financial risk, and users should only participate with funds they can afford to lose without affecting their financial stability or essential expenses. Entertainment outcomes are determined by random number generation and mathematical probability, with all games featuring house edges ensuring long-term platform profitability. No strategy or skill can eliminate these mathematical advantages.

Prohibited Activities and Account Restrictions

Users must not engage in any activities that violate these Terms and Conditions, applicable laws, or generally accepted standards of online conduct. Prohibited activities include but are not limited to: using the platform for money laundering or other illegal financial activities; employing automated systems, bots, or scripts to access platform features; colluding with other users to gain unfair advantages; exploiting software errors or vulnerabilities for personal benefit; engaging in abusive, threatening, or harassing behavior toward other users or staff; or attempting to reverse engineer, decompile, or otherwise extract source code from platform software.

Bonus abuse, including creating multiple accounts to claim promotional offers multiple times, coordinating with other users to manipulate bonus terms, or engaging in betting patterns designed solely to meet bonus wagering requirements without genuine entertainment intent, constitutes a serious violation of platform terms. Users found engaging in bonus abuse will have all bonuses and associated winnings forfeited, and their accounts may be permanently closed.

Fraudulent activities including using stolen payment methods, providing false identity documentation, claiming chargebacks for legitimate transactions, or attempting to manipulate game outcomes through technical exploits will result in immediate account termination, forfeiture of all funds, and potential referral to law enforcement authorities. Hibagi maintains zero tolerance for fraud and employs sophisticated detection systems to identify suspicious activities.

Users must not use the platform while located in jurisdictions where online entertainment activities are prohibited by local law. While Hibagi primarily serves Bangladesh users, we cannot verify the legal status of online entertainment in every possible jurisdiction from which users might access the platform. Users assume full responsibility for ensuring their platform usage complies with all applicable laws in their physical location.

Game Rules, Outcomes, and Dispute Resolution

All games available on Hibagi operate according to specific rules detailed in individual game information sections. Users are responsible for understanding game rules, payout structures, and probability mechanics before participating in any entertainment activity. Game outcomes are determined by certified random number generators that ensure fair and unpredictable results consistent with stated probability distributions.

In the event of software malfunctions, communication errors, or technical failures affecting game outcomes, Hibagi reserves the right to void affected game rounds and refund stakes to participating users. Users will be notified of any voided games and the reasons for such actions. Malfunctions void all pays and plays, and affected users have no claim to winnings from malfunctioned game rounds.

Disputes regarding game outcomes, account balances, or transaction processing should be reported to Hibagi customer support within 30 days of the disputed event. Disputes reported after this timeframe may not be investigated or resolved. When reporting disputes, users should provide detailed information including dates, times, game names, transaction IDs, and descriptions of the issue to facilitate investigation.

Hibagi will investigate all properly reported disputes in good faith and make determinations based on available system logs, transaction records, and game history data. Platform decisions regarding dispute resolution are final and binding. Users who disagree with dispute resolution outcomes have no further recourse through the platform but may pursue external dispute resolution mechanisms available under applicable consumer protection laws in their jurisdiction.

Intellectual Property and Content Usage

All content available on the Hibagi platform, including but not limited to text, graphics, logos, images, software, game designs, and audiovisual materials, is protected by intellectual property laws and remains the property of Hibagi or its content licensors. Users are granted a limited, non-exclusive, non-transferable license to access and use platform content solely for personal entertainment purposes in accordance with these terms.

Users may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any platform content except as necessary for normal platform usage through standard web browsers or approved mobile applications. Systematic extraction of platform content through scraping, data mining, or similar automated methods is strictly prohibited.

Game software, including random number generators, graphical interfaces, and underlying algorithms, constitutes proprietary technology protected by intellectual property rights. Users may not reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from any platform software. Violations of intellectual property protections may result in legal action in addition to account termination.

User-generated content, if any platform features permit such content, remains the intellectual property of the creating user but grants Hibagi a worldwide, royalty-free license to use, reproduce, modify, and display such content in connection with platform operations. Users represent and warrant that any content they submit does not violate third-party intellectual property rights or contain illegal, defamatory, or otherwise objectionable material.

Limitation of Liability and Disclaimers

Hibagi provides entertainment services on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that platform services will be uninterrupted, error-free, or completely secure, nor do we guarantee that any defects will be corrected or that the platform is free from viruses or other harmful components. Users access and use platform services at their own risk.

To the maximum extent permitted by applicable law, Hibagi shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to platform usage, including but not limited to loss of profits, loss of data, loss of goodwill, or any other intangible losses. This limitation applies regardless of the legal theory under which liability is claimed and even if Hibagi has been advised of the possibility of such damages.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, Hibagi's liability is limited to the maximum extent permitted by law. In no event shall Hibagi's total liability to any user for all claims arising from or related to platform usage exceed the amount of deposits made by that user during the six months preceding the claim.

Users acknowledge that entertainment outcomes involve financial risk and that losses are an expected part of casino-style entertainment. Hibagi is not responsible for user losses resulting from normal game operation according to stated probability distributions and house edges. Users participate in entertainment activities voluntarily with full understanding of the risks involved.

Account Suspension and Termination

Hibagi reserves the right to suspend or terminate user accounts at any time for violations of these Terms and Conditions, suspicious activities, fraud concerns, or any other reason deemed necessary to protect platform integrity or comply with legal obligations. Account suspension may be temporary pending investigation of suspected violations, while termination results in permanent account closure.

Upon account termination for terms violations, any remaining account balance may be forfeited depending on the nature and severity of the violation. Users whose accounts are terminated for fraud, bonus abuse, or other serious violations have no claim to remaining funds. Users whose accounts are terminated for minor violations or at their own request will typically have remaining balances returned after deduction of any applicable fees or charges.

Users may voluntarily close their accounts at any time by contacting customer support and requesting account closure. Voluntary account closure requests are typically processed within a reasonable timeframe, and remaining account balances are returned to users through their registered payment methods after verification procedures are completed. Users requesting voluntary closure should ensure all pending transactions are resolved before initiating closure.

Self-exclusion for responsible gaming purposes differs from standard account closure and involves additional protections to prevent premature account reopening. Users who self-exclude cannot reactivate their accounts during the exclusion period, and attempts to create new accounts during self-exclusion will result in immediate closure of those accounts. Self-exclusion is a serious commitment designed to help users experiencing gaming-related difficulties.

Privacy and Data Protection

User privacy and data protection are important to Hibagi. Our collection, use, and protection of personal information are governed by our Privacy Policy, which should be read in conjunction with these Terms and Conditions. By using the platform, you consent to data collection and processing as described in the Privacy Policy.

We collect personal information necessary for account management, transaction processing, fraud prevention, and regulatory compliance. This information includes identification details, contact information, payment method details, and records of platform activities. We implement security measures to protect this information from unauthorized access, disclosure, or misuse, though no security system is completely impenetrable.

Personal information may be shared with third-party service providers who assist with payment processing, identity verification, customer support, or other operational functions. These providers are contractually obligated to protect user information and use it only for specified purposes. We do not sell personal information to third parties for marketing purposes without explicit user consent.

Users have rights regarding their personal information, including rights to access, correct, or request deletion of their data subject to legal and operational requirements. Requests regarding personal information should be directed to customer support. We will respond to such requests in accordance with applicable data protection laws and regulations.

Modifications to Terms and Conditions

Hibagi reserves the right to modify these Terms and Conditions at any time to reflect changes in platform operations, legal requirements, or business practices. Material changes to terms will be communicated to users through email notifications, platform announcements, or other appropriate channels. Users are responsible for reviewing terms periodically to stay informed of any modifications.

Continued use of the platform following notification of terms modifications constitutes acceptance of those changes. Users who do not agree with modified terms must discontinue platform usage and may close their accounts. Account closure due to disagreement with terms modifications will be processed according to standard closure procedures, with remaining balances returned to users.

The version of these Terms and Conditions in effect at the time of any dispute or claim will govern the resolution of that dispute. Users cannot claim reliance on previous versions of terms that were superseded before the relevant events occurred. We maintain records of terms versions and their effective dates for reference in dispute resolution.

Contact Information for Terms-Related Questions

If you have questions about these Terms and Conditions, need clarification regarding specific provisions, or wish to report potential terms violations by other users, please contact Hibagi customer support at: [email protected]

We will respond to terms-related inquiries within a reasonable timeframe and provide explanations to help users understand their rights and responsibilities under these terms. However, we cannot provide legal advice, and users with legal questions should consult qualified legal professionals in their jurisdiction.

Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with applicable laws governing online entertainment platforms and electronic commerce. Any disputes arising from or related to these terms or platform usage shall be resolved through appropriate dispute resolution mechanisms available under applicable law.

Users agree to first attempt to resolve disputes through good faith negotiations with Hibagi customer support before pursuing formal legal action. Many disputes can be resolved efficiently through direct communication and mutual understanding. Formal dispute resolution should be considered only after informal resolution attempts have been exhausted.

Nothing in these terms limits users' statutory rights under applicable consumer protection laws in their jurisdiction. Where these terms conflict with mandatory consumer protection provisions, those legal provisions shall prevail to the extent of the conflict. Users retain all legal rights and remedies available under applicable law.

Severability and Entire Agreement

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions.

These Terms and Conditions, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between users and Hibagi regarding platform usage and supersede all prior agreements, understandings, or representations, whether written or oral. No modification of these terms shall be effective unless made in writing and officially published by Hibagi.

By creating an account and using Hibagi services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any provision, you must not use the platform.

Important Reminder

Casino-style entertainment involves financial risk and is intended solely for adults aged 18 and above who understand and accept these risks. Participation should be limited to amounts you can afford to lose without affecting your financial stability. If you experience difficulty controlling your gaming behavior, please utilize responsible gaming tools or seek external support through counseling services.